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JOB FUNCTION
The primary function of a dock professional is to efficiently sort, handle, and load
goods into and unload them from over-the-road equipment, containers, city
trailers and/or straight trucks in accordance with oral and written
instructions and federal and state regulations.
All dock professional positions are subject to applicable job bidding procedure.
At some sites, dock professionals also perform the duties of a
hostler,
road driver and/or
city
driver. (See separate job descriptions.)
JOB DUTIES
Note: The frequency of performance of these essential duties may vary by
location.
- Understands and carries out instructions given orally and in writing,
including those on manifests and other shipping documents, to determine the
nature and amount of goods to be unloaded from or loaded onto various types
of equipment.
- Using safe-lifting procedures, loads and unloads cargo, including
heavy, bulky and/or cumbersome goods. This work is performed either
assisted or unassisted and with or without mechanical aids, applying the
principles of leverage and friction, as permitted by labor agreements and
as may be required at customer facilities or sites and/or Company service
centers or yards. The work may include such tasks as moving cartons and
unpackaged goods between the dock and equipment, balancing 600-pound drums
on their rims and rolling them into place, and overhead loading packaged or
unpackaged goods weighing as much as 80 pounds each. On occasion, loads
goods into and unloads them from customer cars, vans, pickup trucks,
etc.
- Uses various mechanical aids, such as barrel trucks, fork lifts and
associated hardware, hand trucks, pallet jacks (electric or manual),
Johnson bars, rollers and any other available equipment, to move, load,
arrange, rearrange and unload shipments.
- Uses judgment and discretion to load and secure shipments in such a way
that a trailer can be operated safely over the road, including securing or
resecuring cargo by blocking, bracing and cribbing, using load bars,
hammers, nails, wood blocks, plywood, planks, boards and/or other goods.
Ties cargo down, using chains, cables, ropes and straps and various
tightening devices. Uses dunnage and padding as necessary to prevent
damage.
- Properly and efficiently completes all necessary paperwork, including
inspection reports, manifests, bills of lading, accident reports and any
other report or record required by law, regulation or Company policy.
Verifies the load against the shipping papers, noting in writing any
overages, shortages or damage.
- Comprehends and complies with applicable hazardous materials handling
and placarding regulations and required emergency responses to hazardous
material spills or incidents. Determines the applicability of hazardous
materials regulations and placarding requirements to the nature and amount
of goods on a load.
- Communicates with supervisors in person or by way of telephone or
radio to advise of moves and scaling problems with equipment, goods,
etc., receive instructions on work to be performed, report delays in
task performance, report all injuries and accidents, report safety hazards
observed; and report any overages, shortages, damage to goods or improper
loading.
When assigned to city driving, road driving, or hostling, dock
professionals must
perform all the duties of the essential functions of the job(s) assigned.
OTHER DUTIES
Depending on site, dock professionals perform other duties as assigned,
including but not limited to the following:
- Sweeps or cleans up dock and equipment.
- Communicates tactfully and diplomatically with persons with whom employee comes
into contact as Company representative.
MINIMUM REQUIREMENTS
- Can read, write, communicate and comprehend the English language
sufficiently to perform the various tasks of the job, including, but not
limited to: communicating with coworkers and the general public;
understanding oral and written instructions, Company policies and
governmental regulations; responding to questions and inquiries from
management and government representatives; and accurately completing
various shipping papers, reports and records required of the position.
- Can accurately and efficiently perform mathematical calculations
necessary to do the work, including counting goods, weight calculation,
hours of service determination, time and mileage computation, etc.
Can operate scanning devices at the work site.
- Possesses the good judgment necessary to perform job functions,
including but not limited to handling customer goods safely and efficiently
and communicating tactfully and diplomatically with those persons with whom
the employee will be in contact as a Company representative.
- Has no conviction record, indicating that the applicant cannot
reasonably be expected to properly fulfill the duties of the job.
- Has a satisfactory past work record.
- Is available to work on the shift available—either an 8-hour,
five-day work shift or a 10-hour, four-day work shift—plus any required
overtime. Overtime may exceed four hours a day and may include fifth, sixth
and/or seventh day of work as needed.
- Has demonstrated the ability to maintain good attendance.
- Is able to work in adverse weather conditions without temperature or
other environmental controls and subject to ambient weather conditions.
- Does not use any drugs or substances that would interfere with the
ability to drive safely. Able to pass any Company-administered
drug/alcohol test.
- Passes a Company-administered physical performance test.
- Is able to understand and implement safe, efficient freight handling
and lifting procedures.
- Is able to enter and exit various types of equipment safely and
efficiently.
- Is able to understand and utilize the methods, procedures and
techniques for loading and securing cargo in or on a vehicle in such a
way that the trailer can be operated safely over the road and to
determine if the cargo being transported has been properly located,
distributed and secured on or in a vehicle.
- Is able to work on non-forgiving surfaces such as concrete, wood and
metal, and sometimes on slippery and wet surfaces for the duration of
his or her shift and required overtime.
- Is able to open and close swing-type and roll-up trailer doors as
needed in the pickup and delivery of freight.
- Is able to operate a fork lift (where required) including the
changing and use of various accessories and is able to control a
two-wheel hand truck, four-wheel dock cart and other freight handling
equipment.
- Can perform the work required in a timely manner and maintain
adequate production in order to meet service schedules.
When assigned to city driving, road driving, or hostling, dock
professionals must
meet the minimum qualifications of the classification in which they are
working.
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