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Why can't the tracking system find my
freight bill number?
- The problem is most likely the formatting of the freight bill number itself.
- Freight bill numbers may vary in how they're formatted.
- Some freight bill numbers are formatted as PHI 067 361525 2.
- We need only the nine digits between the "PHI" prefix and the "2" suffix for Yellow tracking.
Why can't the tracking system find Bill of Lading or PO number?
- Bill of lading or customer purchase order numbers may describe more than one shipment.
- If the system finds more than one freight bill number when you enter a bill of lading number, you will be asked to
enter the shipment date. If this still does not match a single freight
bill number, you will need to
track by freight bill number.
- If the system finds more than one freight bill number when a PO number is entered, you will be asked to
enter the destination ZIP/postal code. If this does not match a single
freight bill number, you will
need to track by freight bill number.
Can I
track inbound shipments that are prepaid?
Yes, if you are registered for MyYellow, you can use Tracking to track
all your shipments, regardless of whether you are the paying party.
Can I
track for another party for whom I ship?
Yes, you can use Info Partner
to track another party's shipments if that company is registered for
MyYellow.
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